Settings
Configure system preferences, SLA rules, notifications, and security settings
System Status
Current Session Timeout:2 Hours
Active SLA Rules:7 Modules
Notifications Enabled:5 Types
English
System Preferences
Configure language, date format, timezone, and default system behaviors
Manage
7 Active Rules
SLA Configuration
Manage SLA timers, warning thresholds, and notification rules per module
Manage
5 Enabled
Notifications & Email Rules
Configure email notifications, SLA breach alerts, and notification preferences
Manage
Announcement Center
Create and manage system-wide announcements visible to all users
Manage
Library (Templates & Forms)
Central repository for application forms, NOC templates, and document formats
Manage
Data & Import/Export
Bulk upload clients, employees, extensions, and export data
Manage
2 Hours
Security & Session
Configure session timeout, password policies, and security settings
Manage
Audit Logs
Track all system changes and user actions for accountability
Manage
Role-Based Access
Some settings are restricted to Super Admin only. Other roles will see limited options based on their permissions.